Shipping Policy

At Oazelo, we are committed to providing reliable shipping services and a smooth shopping experience for our customers.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times are as follows:

• Vietnam: 2–7 Business Days

• United States: 5–12 Business Days

• Canada: 7–15 Business Days

• United Kingdom: 5–12 Business Days

• Australia: 7–15 Business Days

• Europe: 7–15 Business Days

• Other International Destinations: 7–20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Fees

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Free shipping promotions may be available from time to time and will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address.

Please allow up to 48 hours for tracking information to become active.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact our customer support team:

Email: supportteam@oazelo.com

We will work with the shipping carrier to investigate and resolve the issue.

Contact Us

Email: supportteam@oazelo.com